![]() According to one reviewer, “ the ease of use from an end user perspective makes the full procurement and accounts payable staff look great,” while another noted, “ the adoption by our users has been very good, largely because the platform is very intuitive.” Over and over, our customers pointed to Coupa’s ease of use, which facilitates widespread adoption. Want to hear directly from our customers? Here are some of the key themes that they shared in their reviews: We continue to be committed to ensuring the success of our customers by delivering real value through our Business Spend Management platform. (Based on 114 reviews as of 31st January 2021.) Through the evaluation process, Coupa received more reviews than any vendor in the Procure-to-Pay category with an average overall rating of 4.7 out of 5. This year, Coupa again received that recognition. The Gartner Peer Insights “Voice of the Customer” Report for Procure-to-Pay Suites was last published in November 2019, and Coupa was the only vendor to be recognized with the Customers’ Choice distinction. ![]() The Gartner document is available upon request from Coupa Software.Ĭoupa - the only company to receive Gartner Customers’ Choice distinction for Procure-to-Pay twice! as part of a larger research document and should be evaluated in the context of the entire document. This graphic was published by Gartner, Inc. Our customers are Coupa’s most valuable source of innovation, and we’re driven to continuously deliver value across our Business Spend Management platform to serve our customers’ ever-evolving missions and make their procurement organizations agents of transformation and innovation within their own companies. This accomplishment is based purely on the feedback and reviews from our customers in Gartner Peer Insights. We’re honored to be recognized with the Customers’ Choice distinction in the Gartner Peer Insights “Voice of the Customer”: Procure-to-Pay Suites 2021 report 1. If our customers are successful, we’re successful. For us, it’s more than just “customer satisfaction.” It’s about customer success! My team, and the broader community at Coupa, work every day to ensure that our customers are successful in realizing their goals, satisfying their company missions, and transforming their organizations. Coupa is a company built on an obsessive and unwavering commitment to making our customers successful.
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